Privacy Policy
Updated On 10/12/2026
Rasa Privacy Policy
Last Updated: October 11, 2026
Rasa ("Rasa," "we," "us," or "our") operates the restaurant located at 209 Park Road, Burlingame, California 94010 and the website www.rasaindian.com (the "Site"). This Privacy Policy explains what information we collect when you visit our Site, dine with us, make a reservation, place an order, sign up for our emails or text messages, or otherwise interact with us, and how we use, share, and protect that information. By using our Site or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following categories of information:
Contact information: your name, email address, mailing address, and mobile phone number.
SMS/text message consent records: your opt-in to receive text messages, including the date, time, and method by which consent was given, and any opt-out requests.
Reservation and order information: party size, date and time of your reservation, special requests or dietary preferences you choose to share, and details of orders, private event inquiries, and gift card purchases.
Communications: messages you send us through our contact or newsletter forms, by email, by phone, or by text message.
Device and usage information: IP address, browser type, device type, pages viewed, and similar information collected automatically through cookies and analytics tools when you use our Site.
We do not collect or store payment card numbers on our Site. Payments and gift card purchases are processed by our third-party payment and ordering providers under their own privacy policies.
2. How We Collect Information
Directly from you, when you fill out a form on our Site, sign up for emails or text messages, make a reservation, place an order, purchase a gift card, or contact us.
From our service providers, such as reservation, online ordering, and gift card platforms (for example, Resy, OpenTable, and Toast), when you use those services to interact with Rasa.
Automatically, through cookies, pixels, and similar technologies when you browse our Site.
3. How We Use Your Information
We use the information we collect to:
Confirm, manage, and remind you of reservations and private events;
Process and fulfill orders and gift card purchases;
Respond to your questions, requests, and feedback;
Send you our email newsletter and information about menus, events, and special offers, where you have signed up to receive them;
Operate, maintain, and improve our Site and services, and understand how visitors use our Site;
Protect against fraud and misuse, and comply with legal obligations.
Text Messaging (SMS)
If you opt in to receive text messages from Rasa, we will use your mobile phone number to send you text messages including order notifications (such as order confirmations and pickup updates), reservation confirmations and reminders, and promotional offers, discounts, and marketing messages about our restaurant, menus, and events. Consent to receive marketing text messages is not a condition of any purchase. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time. Reply HELP for help, or contact us at hello@rasaindian.com or (650) 910-6351.
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
Service providers: with vendors who perform services on our behalf, such as reservation platforms, online ordering and payment processors, gift card providers, email and text messaging platforms, website hosting, and analytics providers. These providers may use your information only as needed to provide services to us.
Legal and safety reasons: when required by law, subpoena, or other legal process, or when we believe disclosure is necessary to protect the rights, property, or safety of Rasa, our guests, or others.
Business transfers: in connection with a sale, merger, or transfer of all or part of our business, subject to this Privacy Policy.
Text messaging data: Notwithstanding anything else in this Privacy Policy, text messaging originator opt-in data and consent will not be shared with, sold, or rented to any third parties for marketing or promotional purposes. Your mobile phone number and SMS consent information may be shared only with service providers (such as our text messaging platform and wireless carriers) as necessary to process and deliver text messages to you.
5. Cookies and Analytics
Our Site uses cookies and similar technologies, including Google Tag Manager and related analytics tools, to understand how visitors use the Site and to improve it. Our Site may also include links to or features from third parties such as Facebook, Resy, OpenTable, and Toast, which may collect information according to their own privacy policies. You can set your browser to refuse or delete cookies; some parts of the Site may not function properly if you do.
6. Your Choices and Rights
Text messages: To opt out of text messages, reply STOP to any message from us at any time. You will receive one final message confirming your opt-out status, and no further messages will be sent unless you opt in again. Reply HELP for assistance.
Email: To stop receiving marketing emails, click the "unsubscribe" link in any email or contact us at hello@rasaindian.com.
Access, correction, and deletion: You may request to access, correct, or delete the personal information we hold about you by contacting us using the information below. We will respond as required by applicable law.
California Residents
If you are a California resident, you may have additional rights under California law, including the California Consumer Privacy Act (as amended) where applicable, such as the right to know what personal information we collect, use, and disclose; to request deletion or correction; and to not be discriminated against for exercising these rights. Under California Civil Code Section 1798.83, you may also request information about our disclosure of personal information to third parties for their direct marketing purposes. We do not sell personal information or share it for cross-context behavioral advertising as those terms are defined under California law. To make a request, contact us using the information below.
7. Data Security and Retention
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to maintain records of SMS consent and opt-outs, or as required by law.
8. Children's Privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Rasa
209 Park Road, Burlingame, CA 94010
Email: hello@rasaindian.com
Phone: (650) 910-6351